LIMITED LIFETIME WARRANTY POLICY

1. Warranty Coverage

GSP North America warrants its products against defects in material and workmanship, subject to the terms, conditions, limitations, and exclusions set forth in this Limited Warranty Policy.

The applicable warranty period is as follows:

The warranty period begins from the date of purchase, subject to verification by the original point of purchase.

2. Warranty Remedy

Subject to the terms and conditions of this Limited Warranty, GSP North America’s obligation shall be limited to the replacement of the defective GSP product.

GSP North America shall not be responsible for providing reimbursement for:

• Labor or labor-related expenses
• Installation or removal costs
• Diagnostic or inspection charges
• Towing expenses
• Rental vehicle expenses
• Transportation or shipping costs, unless otherwise authorized
• Loss of use
• Any other incidental, indirect, or consequential costs or damages associated with the removal, installation, replacement, or use of the product

3. Warranty Claims and Point of Purchase

All product returns and warranty claims must be submitted through the original point of purchase. GSP North America does not sell products directly to consumers and does not process consumer refunds or direct warranty reimbursements.

Warranty coverage, claim procedures, return requirements, and applicable limitations are subject to the policies and procedures of the original seller or point of purchase.

The original point of purchase is responsible for handling the customer’s warranty claim in accordance with its applicable policies and procedures.

4. Warranty Exclusions

This Limited Warranty applies only to defects in material and workmanship and does not cover products that have been subjected to:

• Improper installation
• Improper application or fitment
• Misuse or abuse
• Modification or alteration
• Accident or collision damage
• Improper maintenance
• Failure to follow applicable installation instructions
• Use outside the intended application or operating conditions
• Damage resulting from circumstances beyond the control of GSP North America

5. CV-Axle Boot Coverage

• CV-axle boots are considered a wear and protective component of the CV-axle assembly. Damage to or failure of a CV-axle boot is not covered under the Limited Lifetime Warranty when such damage results from external forces, physical contact, road debris, improper installation, improper handling, or other conditions outside of a defect in material or workmanship.
• External forces or contact with road debris, suspension components, vehicle components, or other objects may cause cuts, tears, punctures, abrasions, deformation, or other damage to the boot. Such damage does not, by itself, constitute a defect in material or workmanship and is not covered under this Limited Lifetime Warranty.

6. Manufacturer Technical Support

GSP North America may provide technical assistance regarding product identification, fitment, catalog information, installation information, and other technical matters.

GSP North America may review and assess warranty-related information when requested or authorized by Distributor Relations. Such technical review or assistance does not constitute authorization of a warranty claim, reimbursement, refund, or payment of labor or other related expenses.

GSP North America does not assume responsibility for customer service matters, refunds, returns, or warranty administration between the customer and the original point of purchase.

7. Product Verification

For warranty or technical investigation purposes, GSP North America may require documentation or information necessary to verify the product and vehicle application, including:

• GSP part number
• Vehicle year, make, model, and engine
• Vehicle Identification Number (VIN)
• Proof of purchase
• Photographs of the product
• Photographs of the engraved GSP part number located on the axle center shaft, when applicable

Failure to provide requested information may delay the review or processing of a warranty claim.

8. Limitation of Liability

To the maximum extent permitted by applicable law, GSP North America’s liability under this Limited Warranty shall be limited to the repair or replacement of the defective GSP product, as determined under the applicable warranty process.

GSP North America shall not be liable for labor, installation, removal, towing, rental vehicle expenses, loss of use, or any incidental, indirect, special, or consequential damages arising from the use or failure of a GSP product, except where such limitation is prohibited by applicable law.

GSP North America reserves the right to modify or amend this Limited Warranty Policy as permitted by applicable law.